Call Pilot 100 Log in Problem - 3 digit extension numbers

[Nainci]

Have a Call Pilot 100 attached to a Nortel. Am using 3 digit extensions. The first one the supplier send didn't work so they sent me another. I can not configure it. They sent it to me pre-configured (for two digit extensions) I guess so they knew it worked since the first one didn't. Have tried to log on through my network and I can see the Call Pilot. Can ping it but get no other response. The IP address is correct. Any ideas?

 

[PERRYPJ]

RE-INSTALL IT

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[Nainci]

Have tried...won't take the Config password. That was my first thought too. Any other ideas?

 

[fireeater]

go into the f983 and press 1 then password

now the config password will work

only way to change the digits is to reinstall

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S.H.A.D.O.W.
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mike