Call Pilot 100 Feature 983 invalid password. 1

[phoneman1981]

Hello: I CAN connect to a CP100 with my laptop. Password is the standard default passcode for a 2 digit CICS. It works fine. However when I try to log in from a T7316e using feature 983 the same passcode says invalid? Any suggestions? Thanks.

 

[exsmogger]

When logging in from a phone you must first enter the admin mailbox (12 or 102) then the password.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[phoneman1981]

Hello: Thanks for your reply. Considering the CIC is 2 digit intercom. The passcode should in fact be 120000. I have also tried 1020000. But neither of them works? I could still use some help. Thanks...

 

[exsmogger]

It's going to be 12 + whatever you changed the password to in the browser interface.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[phoneman1981]

I will try it again later this morning. From the browser I think I am entering 120000? So I might try 12120000. I never thought to try that. Thanks

 

[exsmogger]

When you go into the browser it makes you change the password from 0000 to something else. If you used 1234 in the browser then the login through F983 will be 121234.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[phoneman1981]

Heading back to the site in a few minutes. Anxious to try again. Thanks so much for your help. I will keep you posted. Thanks again.

 

[phoneman1981]

Thanks to exsmogger for the advice. I was able to access the CP from the Teleset. Thanks again.