Call Pickup question

[GuardguyMO]

Where do you go in Call Manager to see all phones that are in one specific pickup group? I have CM 8.5

 

[GuardguyMO]

One other thing is the phones that I am looking for have extension mobility so they are not a device.

 

[meneerB]

(in 6 and 7), click the option button at the right top corner and press dependencie records.
This is done from within the pickupgroup.

If dep.rec. cannot be found, just enable it.
System\Enterprise Parameters -> Enable Dependency Records

 

[N1T15H]

in Call Manager 7.1.5,
if you know what the Call Pickup group is, then you go into Call Routing > Call Pickup, search for the pickup group. Once in the page of the pickup group, drop down on top right and choose dependency records. This will show you the associated DNs.

If you do not know the pickup group, but happen to know one member, then,
go to Call routing > directory number, search for the number and go into its page.
On top right, choose dependency records and click on the pickup group (popup window).
Go back to the main page, when it has now changed to pickup page.
Then again, top right > dependency records..


Hope this helps.