OK, new question....
I need to add an additional DN to a phone.
This DN will appear on 3 different phones.
I have DN pickup allowed (DPUA). There are say, 5 people in this group and they all are able to answer each other's first 2 lines.
There will be 1 person in each group (3 groups) that will have the third line ring. We don't want the others in their group to be able to pickup line 3. Can we disallow users from being able to pick up one line on a phone??
I haven't found anything that says this is possible, but I wanted to see if anyone else knew more.
I also thought that maybe I could put another ring on the one DN on the phone and tell the others not to answer that ring, but I don't have that capability on my phone- I think I need a newer release.
Does anyone have any other ideas for how to get around this?
thanks!!
I need to add an additional DN to a phone.
This DN will appear on 3 different phones.
I have DN pickup allowed (DPUA). There are say, 5 people in this group and they all are able to answer each other's first 2 lines.
There will be 1 person in each group (3 groups) that will have the third line ring. We don't want the others in their group to be able to pickup line 3. Can we disallow users from being able to pick up one line on a phone??
I haven't found anything that says this is possible, but I wanted to see if anyone else knew more.
I also thought that maybe I could put another ring on the one DN on the phone and tell the others not to answer that ring, but I don't have that capability on my phone- I think I need a newer release.
Does anyone have any other ideas for how to get around this?
thanks!!
