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Call pick up of a ring group.

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MagicDaveUK

Technical User
May 24, 2007
33
GB
Hi All, I have a problem with pick ups off an ring group, here is the set up. Incoming call hits a MLAA, then rings the ring group, users sitting near the group would like to pick the call up but can't by any of the typical means, eg 8 or pick up key. All handsets on this floor are in the same pick up group. We have about 14 handsets and 4 groups so there is alot of ringing on this floor, also users can't pick up the call via a dss key for the user that is ringing as well.

Many Thanks.
 
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