Call Pick Up Group R3

[alphil]

Trying to set up a global Call Pick Up Group with a one touch button programmed on each set so that any rining set can be answered. Seems like the programming will only allow for the user to kno which line is rining and then use the Intercom dila code to answer only that line.

I would like to create a Pick Up Group so that any rining line on any set will be answered by pressing the Pick Up button on any set.

Is this possible?

 

[silver987]

Yes, change the key to group pick-up(f75) instead of directed pick-up. then put all stations you would like to answer into that group.

http://www.silverlakecom.com

 

[silver987]

I appoligize I did not realize I was in the Avaya forum.

http://www.silverlakecom.com

 

[TouchToneTommy]

Put them all in group 1, #501-XX-1, then program the pickup button as Intercom-661. They will need to press the button BEFORE lifting the handset, or press Intercom if they lift the handset first.