Call Path Questions Partner ACS

[darkmuncan]

I've got a background programming IP telephone systems, but these old school Partner systems really throw me for a loop. Here's what I'm trying to do:

3 Lines, inbound calls go to receptionist (x10), after 4 rings go to VM (Currently working)
Is it possible to set an inbound call to go to a group of extensions (including x10) after 2 rings, then after 4 total rings go back to x10 VM box?

I have setup a Calling Group 71 that includes the extensions that I want to be in the group. I don't think a Hunt Group is right since I want all extensions in this group to ring, not just first available. How do I tell the system to go to x71 after 2 rings? I tried setting up a Call Coverage button on x10 but when I try to do this nothing happens: [Feature 20] 10 71. Can I not assign 71 as a coverage extension?

 

[Telecomboy]

If the lines appear on the phones you can program x10 for immediate ring, and the others for delayed ring. That way, it will ring x10 twice then start ringing the other phones. Set the lines to principal user x10 and they will still cover to x10's voicemail box.