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Call Park

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acewarlock

Technical User
Sep 16, 2002
9,370
US
I have a BCM that you can Call park an internal call and retrive it, but if I park an external call, the call can not be retrived until after the recall timer and then it goes back to the person that parked it.
 
what message do u get when u try to retrieve the call ...

not aware of this bug ...
 
That doesn't make sence. You can not pickup a call that is timed-out from a park. Once it times out, the call is no longer parked, and it returned to it's origin. Timed-out, referes to that of "timing out of park."

The software for the parking functions is from the Norstar, and to my knowledge there has been no parking issues on any Norstar C/M/ICS.

Neil
 
No error message

Quote
(You can not pickup a call that is timed-out from a park.)

No I can't pickup a callpark until it times out and returns to the set that parked it.

One other thing the Recpt phone is the only phone that can retrive a call that is parked.
 
what release software you on

ONLY 17 WEEKS TILL SKI SEASON STARTS
 
are you sure you have the correct code to retieve a parked call ...dont assume please verify not always defaulted the same on all systems

ONLY 17 WEEKS TILL SKI SEASON STARTS
 
what do u see on the screen when u park a call?
make sure ur park group is set proprly
 
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