Hi there. I understand that by default in CUCM 11.5, parked calls which originally came in via a hunt group revert to the hunt pilot, instead of the extension which parked the call. This is aggravating, especially with broadcast hunt groups. Is there a way to force calls to revert to the extension which parked the call, instead of the whole group?
I could use a shared DN appearance instead, but I would rather not use up another button.
Thanks!
I could use a shared DN appearance instead, but I would rather not use up another button.
Thanks!