Call Park on Mitel 5000

[Crowtalks]

I have a customer coming from a Nortel system to a Mitel 5000 HX 4.0 and they are wanting Call Park. I have looked all through the feature codes on the 5000 and can't find an equivalent. What am I missing?

NCSS NCTS NCTE

 

[Vicbob]

Transfer to hold to the ext ?

 

[Crowtalks]

Thanks. I tried that but it still sends the call to a specific station.

I know the 3300 allows you to park a call against an extension with a code and you can retrieve it from anywhere in the system by grabbing system dial tone and dialing the code. I was hoping I could do that with this system.

Jim

NCSS NCTS NCTE

 

[BrianWarner]

Create Phantom Extensions. Then use reverse transfer from those extensions.

 

[Crowtalks]

I found a FAQ link to Call Park on the Edge. They say take a single line, add it to a hunt group, build the hunt group on a DSS key and there you go, I don't see why I can't do it with a Phantom as BWar suggested.

NCSS NCTS NCTE