Hi,
I was wondering whether anyone had come across this problem before. I have created multiple park slots and am able to park calls successfully on an IP handset. But when I press the PickUp softkey and the '*' key on the handset from which I parked a call, I cannot retrieve the call. The phone displays a message saying 'Unknown number' and it plays a beep like you have been disconnected. I ran a debug on the router (we are using Call Manager Express) and the following debug came up 'Block FAC when Sk pressed.'. Has anyone come across this before? Any ideas/help would be greatly appreciated.
Thanks,
goulin1
I was wondering whether anyone had come across this problem before. I have created multiple park slots and am able to park calls successfully on an IP handset. But when I press the PickUp softkey and the '*' key on the handset from which I parked a call, I cannot retrieve the call. The phone displays a message saying 'Unknown number' and it plays a beep like you have been disconnected. I ran a debug on the router (we are using Call Manager Express) and the following debug came up 'Block FAC when Sk pressed.'. Has anyone come across this before? Any ideas/help would be greatly appreciated.
Thanks,
goulin1