Call Monitoring

[Bakasan]

Having trouble using the call monitor feature. I'm using the default *99*N# (call listen) shortcode. and I have an extention set to monitor a hunt group. but when I try I just get a dail tone, and it looks like I'm on the extention I'm trying to monitor's second line. Any suggestions? The help for this doesn't seem to be very helpful.

Thanks
Bakasan

 

[big70]

Callmonitoring don,t work in 2.1(27).
Is a bug and wil be resolved in V3.0 (i hope).

Greets Peter

 

[IPOUK]

Try pressing # again as in: *99*N##

Worked for me when I pressed it by mistake!

 

[big70]

Yes, i heard it worked like that, but also heard that it can give some problems like resetting the IPO.

Greets Peter

 

[Bakasan]

*99*N## worked! Thanks for the help IPOUK!

 

[Morrack]

Caution: trying to get around the call listen bug can cause resets as big70 mentioned. It's happened on a couple of my customers sites...

Peter