Call monitor feature

[hdokes]

Does anyone know what the feature is called that allows one extension to 'eves drop' on another extension and how to invoke it?

I can find no where in the Panasonic 1232 manuals to use the feature. The need is to monitor support calls for quality improvement.

Thanks all

 

[pugsley67]

I THANK YOU MIGHT JUST CALL IT EXECUTIVE OVERRIDE TO EASE DROP UNLESS EVES DROP IS SUMPTIN I NOT AWARE OF