Call Master - How do you control the voice?

[Rainman1234]

I have just recently started working with CALLMaster 3.0. I haven't used any other IVR/telephony software before. I almost have a system built where the client can in to get acct information. First they decide how to search for their account. Either account number or address. Then we ask if they want it faxed or read. If they want it read we then give them 3 options to chose from Information A, Information B, or Information C. They make their selection then this voice that sounds like a Mel Blanc character comes on and reads the information. The sample scripts aren't that helpful to me. I appreciate all responses.

Thanks!

Rainman1234