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Call Manager Business Edition

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phonehelp

Technical User
Jul 3, 2002
84
US
Can anyone help with some cliff notes on configuring Auto Attendant.

I need 5 Ring at Sec then route to Auto attendant :

Dial extension anytime.
1. for sales
2 For support
3. Directory.


 
Use Unity Call Handlers to achieve the same.
Creat CTI route poiints in CCM and forward all calls to Unity. Assign the same number to call handler.
You can use caller input to route calls for sales support and use default DH for directory Handler...
 
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