Call manager 3.3(4) on PC Again..

[router913]

I have been unable to get CCM 3.3(4) to load on a desktop PC. PC is an E-machine 2.7Ghz with 512M RAM. It fails to read a Reg-Key. Please see my log file and procedure below. Any assistance would be greatly appreciated.

Process:
Load win2K server
Load SP4
Load Reg Hack
Attempt to load CCM
===========
Alternate attempts which also failed include:
1. loading win-os upgrade after SP4
2. upgrade IE to version 6
3. Changed reg-hack from 2000.2.5 to include the SR2 release also attempted with the SR2 release.
============
Registry Hack used:

HKEY_LOCAL_MACHINE\Software\Cisco Systems\Model
"HARDWARE"="MCS7835"
"MEMORY"="1024"
"SPEED"="1000"

[HKEY_LOCAL_MACHINE\Software\Spirian\System Info\ OS Image]
"Version"="2000.2.5"

[HKEY_LOCAL_MACHINE\Software\Spirian\System Info\ OS Service Release]
"Version"="2000.2.5sr2"
=============================
Portion of log file error:
06/14/2005 08:14:01.765(W) --> MSICheckOSVersion()
06/14/2005 08:14:01.781(W) Getting 'MinOSVersion' MSI property
06/14/2005 08:14:01.781(W) Retrieved a valid string from MSI property
06/14/2005 08:14:01.781(W) Min OS version: [2000.2.5]
06/14/2005 08:14:01.781(W) Failed to open the registry key
06/14/2005 08:14:01.781(W) Error: [0x00000002] [The system cannot find the file specified.
]
06/14/2005 08:14:01.781(W) Current OS version does not meet minimum requirements
Info 2898.Tahoma8, Tahoma, 0
Current OS version does not meet minimum requirements. Aborting Cisco CallManager installation. See Upgrading Cisco CallManager Release Document.
06/14/2005 08:26:49.250(W) <-- MSICheckOSVersion()
Action ended 8:26:49: MSICheckOSVersion. Return value 3.
Action start 8:26:49: SetupCompleteError.

 

[jerake75]

Try changing the SR service release to SR5 instead of SR2. I believe this is what I had to do.

TMH