Call log with SIP

[kh3572]

I have a customer with an IPO 500 4.2. Can a prefix be added to automatically insert a 9 in the call log for all incoming calls?

I've done this with all other trunk types,PRI, analog, etc., but I haven't been able to figure it out with a SIP line.

PhoneLady

 

[hairlessupportmonkey]

put the prefix in the short codes on the ARS.
that should sort it.

 

[Bas1234]

Open the 46xxsettings.txt search for the ## SET PHNOL 9 then remove the ## reboot the IP Phones.

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It works! Now if only I could remember what I did...

Dain Bramaged
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[kholladay]

If they are not IP phones you can also try this:

http://www.ipofficeassistance.com/HOWTO_BypassDial9.html

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M,
ACE Implement: IP Office
TIA-CTP, MCP/MCTS Exchange 2007
Adtran ATSA, Aruba ACMA

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