Call log on BCM50 R6 issues!

[tech136]

I have a BCM50 Release 6 patched up until Nov. 14 2011, most recent patches available. The sets are set to log only calls "unanswered by me" but are logging any calls that comes into the system that don't even ring on these sets. If i remove line appearances from these sets it corrects the issue, but customer needs line appearance. Any other systems this works fine.
Any tips would be appreciated

 

[infonaut]

Wrong forum, try Nortel: BCM

 

[norstarboy125]

press feature *84 from the phone and see how the log is set.

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer