Call in Que during Time change?

[brucealmighty]

Got a question from a customer I did not know the answer and am having a hard time finding.
*If a caller enters a 'que' at 4:58pm and sits in there until 5:01pm what happens to that call?
Does it still follow the time profile before 5pm(open) or at 5:01pm(close) will it follow the closed and send to a VM box instead of still trying to send to calling group?

Does anyone have this answer? Thanks guys!

 

[tlpeter]

When it is in the queue then it has passed the time profile and will be delivered.


BAZINGA!

I'm not insane, my mother had me tested!

 

[amriddle01]

Just test it then you know, I suspect it will follow what was set when it entered the queue, but it depends how you have things configured. I wouldn't think many will queue that long anyway but with VM Pro you can make it do what you like