Call History softkey not connecting

[Crowtalks]

I have a CS1000E 5.5 High Availability with caller softkey on the 1140 phones. When they press the caller key an error msg displays, Web Error Server Error. I have have checked the IP in the Signal Server field as the IP of Signal Server ELAN...what else should I check?

Jim

"If I had known it would turn out like this, I would have become a locksmith" Albert Einstein

NCSS, NCTS, NCTE, CS1000E, Avaya IP Office, Mitel 3300 Basic & Advanced, 5000, SX200, NuPoint

 

[KCFLHRC]

I would check and see if the Personal Directory is enabled in the Node

 

[Crowtalks]

OK

"If I had known it would turn out like this, I would have become a locksmith" Albert Einstein

NCSS, NCTS, NCTE, CS1000E, Avaya IP Office, Mitel 3300 Basic & Advanced, 5000, SX200, NuPoint