Call Group overflow

[ChuckG]

I'm being asked to set this up and I'm not quite sure how to do it.

We've got a Legend system with Audix voicemail.

They want to take an existing call group (1781) and if no one picks up from that call group after a certain period of time they want it to go to a specific extension.

I was in Audix looking at the call groups settings but don't see anything that says to overflow the call to an extension.

I appreciate any help I can get on this.

ChuckG

 

[tdaugirdas]

Were does the call go now - if no one picks up?

Tom Daugirdas,
President
STCG, Inc.
stcg.com