Call Fwd to external number

[bfitz8339]

Just throwing out a question- Customer has a BCM 400 w\3.7 sw. Is it possible to call fwd. to an external number from a M7208-M7100-T7208. I tried it and it will accept the digits but unable to accept or OK them.

 

[cmawbey]

here are 2 ways to divert your calls to another telephone number, see notes below for details.

In either case the "Allow redirect" setting will have to be set to "Yes" on the DN (extension) you set the feature up on, if set to "No" you will get a "Denied in admin" message when you try to use the feature,
This setting can be found Unified Manager under Services/Telephony sevices/system DN's/Active set DN's/DN number/Highlight Capabilities.

1.Using the call forward feature 4, this will forward all calls from the telephone you set the call forward on to the number you enter.
To set call forward up:
Press feature 4
Press intercom followed by the digit used to get an outgoing line e.g digit 9.
Enter the number you want call forward to.
Press HOLD or OK.
To cancel:
Press Feature #4.


2.Using line redirection Feature 84, this will redirect the selected line/s on your telephone to the external number you enter,
To use this feature on MUST have the line/s you want to redirect programmed under line buttons on the telephone you use to set this feature up on. e.g line 1,line 2, line 251 etc,
To set the redirect up:
Press Feature 84
Press intercom followed by the digit used to get an outgoing line e.g digit 9.
Enter the number you want to redirect to.
Press each line button for the lines you want to redirect.
Press HOLD or OK.
To cancel :
Press feature #84.

 

[Deweyhumbolt]

Simply, just press Hold, it'll lock it in display.