I have 3 numbers set up in a group. If A doesn't answer it goes to B, if B doesn't answer it goes to C. If C doens't answer I want it to go to voicemail. I have set up a VM with all three numbers as Extension DN. Hunting works fine, but on No Answer it gets as far as the 3 set and continues to ring and doesn't get to VM. Can this be done?
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Call FWD NA 2 times then to Voicemail?
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Nortellian
Technical User
even with cls sfa(second forward allowed) i think it will stop at phone c and won't fdn to vm. Two jumps max. a to b and b to c or a to b and b to voicemail.
the switch limit is set to that max and can not be changed. i usually try to use mcr for ring no answer coverage past the second set.. call 1000 that fna's to 2000 which can be a mcr on several sets, if neither of them answer, then the marped set for 2000 would need sfa to mail. the call would then go to mailbox 1000
john poole
bellsouth business
columbia,sc
john poole
bellsouth business
columbia,sc
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