Call FWD feature third party to forward IP Console to a different extension temporarily

[SNJQuintin]

Hi there. We are wondering if we can setup a call fwd 3rd party feature code that will work for someone at another extension to enable call forwarding from our IP Console to a different extension.

Info:
System 3300
SW Ver: Rel Level 7.2
IP Console extension: 6700 (or 0 - but I think 6700 is the physical extension of it)
FAC for call fwd 3rd party: *28
Outside line: 8

I can use *28510682043926514 and it works. If I try *286700 - before dialing any other digits I get an error. I have call fwd 3rd party allow enabled for the COS for the IP Console. At least that is what the COS is labelled as - not sure how to confirm that, because the 6700 extension doesn't show up in users and devices.

Thanks for any help with this.

Quintin

 

[jpruder]

Calls to consoles may not be on the prime, most go to a LDN programmed upon it. You could point o ad main number to a phantom and use it for control via third party

 

[SNJQuintin]

Or, can Night Call 2 be configured to fwd to a different extension? I believe that we only use Night Call 1 at the moment. If so, where would I program that?

Thanks!

 

[SNJQuintin]

Figured out how to make a "night service" setting forward to a different extension, so we will just use that

Thanks!

Q

 

[jpruder]

Yes a night condition could be used, need to set up an always point to whare the numbers need to go and put a control button on the destination phone. I would look at the ldn's to see what is set up and then do the changes in call rerouting

 

[jpruder]

Might also what to check business schedules and scheduler to see if there may be an event

 

[SNJQuintin]

Thanks for all the advice, I think we have a solution that will work now.

Q