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Call Fwd Busy

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Twinky101

Technical User
Aug 26, 2009
24
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CA
Is there a way to put something other than a four digit extension or 2401 into the call forward busy and call forward no answer in the BCM450 settings. It should seem possible that I can set it to forward to the person's cell for when they are wandering around the building. Is it? If someone could let me know I'd appreciate it.
 
Yes - you can have the set forward to an outside number... but it needs to be set up.

Under: Configuration -> Telephony -> Active Sets -> pick the extension that you want to have Forwarding Capabilities -> Capabilities and Preferences - under Capabilities tab - check off Allow Redirect.

Then press the Call Forward button - program 9+ the number...

Voila you are done.
 
Oops I guess I should have read into that more...
You still need the Allow Redirect anyway.

Under: Configuration -> Telephony -> Active Sets -> pick the extension that you want to have Forwarding Capabilities -> Line Access -> Properties Tab Forward No Answer and Forward Busy can be input as 9+ number to forward to.


 
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