Hello togehter,
Does anyone know if it is possible for a call which come via a specific internal trunk, that this call do not follow the sac/cf of the Station? Similar to the team button with the sac/cf override feature?
We User Aura 10.2.0 and only Sip Station. The Station is monitored by cti from a third Party contact Center.
Kind regards
Does anyone know if it is possible for a call which come via a specific internal trunk, that this call do not follow the sac/cf of the Station? Similar to the team button with the sac/cf override feature?
We User Aura 10.2.0 and only Sip Station. The Station is monitored by cti from a third Party contact Center.
Kind regards