CM 5.2.1
I have a number of users complaining that when they utilize call forwarding to another extension, after hours of forwarding, the feature will deactivate mysteriously.
I have verified by tracing the station and running a status on the extension, that call forwarding is active and I have also been able to verify when the users report that call forwarding has been deactivated, that status shows that forwarding is inactive.
Is there a timeout setting that I'm missing somewhere? Has anyone seen this issue before?
ACS - IP Office Implement
ACA - IP Telephony Implement
CCNA - Cisco Certified Network Associate
MCP - Microsoft Certified Professional
love me some stars
I have a number of users complaining that when they utilize call forwarding to another extension, after hours of forwarding, the feature will deactivate mysteriously.
I have verified by tracing the station and running a status on the extension, that call forwarding is active and I have also been able to verify when the users report that call forwarding has been deactivated, that status shows that forwarding is inactive.
Is there a timeout setting that I'm missing somewhere? Has anyone seen this issue before?
ACS - IP Office Implement
ACA - IP Telephony Implement
CCNA - Cisco Certified Network Associate
MCP - Microsoft Certified Professional
love me some stars
