Call foward not releasing??????

[conkyd]

In the switchboard when we receive an International Call we call them back & then connect them to the number they need to handle their queries, these calls will not release from the Switchboard Consoles until they have finished.
Does anyone have any ideas??
It is an option 81.

 

[johnpoole]

in ld 15 under opt you may not have siaa rea turned on, either could cause that problem. what do yout get on the console when the rls key is depressed? and do you get a err code on the switch when the oper tries to rel?

john poole
bellsouth business
columbia,sc