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Call Forwarding When Phone is Physically Turned Off

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Caballero1

Technical User
Nov 8, 2010
67
US
Hello,
We're considering having users with one single physical Cisco phone instead of two - two different companies. In one of them, we could set up call forwarding to the other phone but we plan on turning off the physical phone itself, meaning it won't be at their desk but tuck away in some storage room.
Would Call Forwarding still work? I assumed it will since the settings are at the CCM.
Thanks again
 
This would work but would require having two separate telephone numbers + would unnecessarily chew up DLU resources. If the one phone at say location "A" would conceivably never be used, but you always want that number to forward to location "B" you could set up a CTI Route Point for it, eliminating the need to even have the 1st phone (and saving DLUs). Similarly in Voice Mail (Assuming Unity or Unity Connection) you could set up an alternate extension so that either number would be recognized as belonging to the same user.

Others may have a different idea.


Original MUG/NAMU Charter Member
 
Why not set up Extension Mobility profiles for the two different companies? Then when the User logs in, they select which compnay their 1 physical phone emulates. Only uses license for 1 phone. EM profiles are free.
 
Call forward will indeed still work. However it won't consume DLU's as stated by MitelInMyBlood. As long as you delete the phone, but keep the directory number (which has the forward on him).

Extension Mobility is also a nice option to use
 
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