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Call Forwarding to outside line 2
- Thread starter lgentile
- Start date
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1
- #2
A coverage path with remote a remote coverage destination would be easiest. Adding a coverage time of day schedule would automate the process of switching between home and office, but I would only do that if the user spent the same days of the week at home.
Other than that, a class of service that included call forwarding would have to be assigned to her phone, and someone would have to go to the phone, dial the CF access code, and then a destination number.
Carpe dialem! (Seize the line!)
Other than that, a class of service that included call forwarding would have to be assigned to her phone, and someone would have to go to the phone, dial the CF access code, and then a destination number.
Carpe dialem! (Seize the line!)
98Converter
Technical User
The good ol MCK Call-Extender would simulate her phone at home... basically allowing her to have an 8410 at home, and in the office at the same time.
We use to use these for agents working at home.
Thanks,
Chris
We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.
We use to use these for agents working at home.
Thanks,
Chris
We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.
GroundRatt
IS-IT--Management
depending what version you have you could use softphone. she would then have all the features as if she was in her office.
Steve
Senior Telecom Systems Specialist
University of Texas Health Center at Tyler
Steve
Senior Telecom Systems Specialist
University of Texas Health Center at Tyler
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- #5
wildcard100001
Technical User
Igentile,
Change the extension in question to a COS that has Restrict Call Fwd-Off Net set to n, then dial the FAC to forward from the extension + the number to forward to. The only issue here is that it needs to be dialed from the phone or from an extension who has console permissions. You could use the telecommuting function to forward remotely (ch tele from the command line to set it up).
Other options, EC500 (xmobil)bridge call from extension to the remote phone, and as mentioned above remote coverage path and MCK call extender ($2500 or so).
I have also successfully IP enabled my extension and used the Avaya IP phone to "remote control" my extension via a VPN connection. My extension then rings at my PC at home. Though this is subject to other issues...basically how good your connection is and everything in-between.
Hope this gives you some ideas.
Thanks,
Wildcard
Change the extension in question to a COS that has Restrict Call Fwd-Off Net set to n, then dial the FAC to forward from the extension + the number to forward to. The only issue here is that it needs to be dialed from the phone or from an extension who has console permissions. You could use the telecommuting function to forward remotely (ch tele from the command line to set it up).
Other options, EC500 (xmobil)bridge call from extension to the remote phone, and as mentioned above remote coverage path and MCK call extender ($2500 or so).
I have also successfully IP enabled my extension and used the Avaya IP phone to "remote control" my extension via a VPN connection. My extension then rings at my PC at home. Though this is subject to other issues...basically how good your connection is and everything in-between.
Hope this gives you some ideas.
Thanks,
Wildcard
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