Hi all,
the request sounded at first sight quite simple; so let's explain how it should work:
User A and User C reside in the PSTN
User B resides within the Mitel PBX
User B activated a diversion (CFU, CFB, CFNR) towards User C
CLIP (CLID) of the incoming call (User A or ‘Calling Party’) needs to be presented to the forwarding destination (User C)
Since the 'Clip no Screening' feature is not available due to country-specific regulations, the provider told me the only way to display the CLIP of User A (Calling Party) at User C is to use PR or 'parial rerouting', a standard ISDN supplementary service .
With PR configured at PABX side, the PABX signals to the network that the destination is forwarded to another number and it is the network that will setup a new call from A to C, he explains.
So far so good, can someone please tell me how I configure this in the Mitel ( MiVoice Business R.8 with E1 PRA) ?
Or - how do you usually handle such a requirement ??
Or - is possibly a workaround required ??
Thanks for your support !!
the request sounded at first sight quite simple; so let's explain how it should work:
User A and User C reside in the PSTN
User B resides within the Mitel PBX
User B activated a diversion (CFU, CFB, CFNR) towards User C
CLIP (CLID) of the incoming call (User A or ‘Calling Party’) needs to be presented to the forwarding destination (User C)
Since the 'Clip no Screening' feature is not available due to country-specific regulations, the provider told me the only way to display the CLIP of User A (Calling Party) at User C is to use PR or 'parial rerouting', a standard ISDN supplementary service .
With PR configured at PABX side, the PABX signals to the network that the destination is forwarded to another number and it is the network that will setup a new call from A to C, he explains.
So far so good, can someone please tell me how I configure this in the Mitel ( MiVoice Business R.8 with E1 PRA) ?
Or - how do you usually handle such a requirement ??
Or - is possibly a workaround required ??
Thanks for your support !!