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Call forwarding profile when using multiple SIP trunks

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TCSI17

Vendor
Mar 6, 2018
88
CA
Hi,
Here is the setup:
- 1 SIP Trunk from Carrier #1
- 1 SIP Trunk from Carrier #2
- Most phones use SIP Trunks from carrier #1 (via interconnect 1)
- A few phones use SIP trunks from carrier #2 (via interconnect 2)

Question:
I have a call forwarding always setup on a phone that is in interconnect 2. When an inbound DID comes in to that phone in interconnect #2, i noticed the system is using outbound SIP trunks from carrier #1.
More or less curious if this is normal behaviour? It makes sense, as it's not the phone sending the invite, but rather the system itself.

Just wanted to throw it out there.
Thanks!
 
If the forward method is Always, the the SIP Trunk is actually initiating the 2nd call and will use default interconnect 1.

Do both trunk groups use the same Trunk service Number/COR/Interconnect?

**********************************************
What's most important is that you realise ... There is no spoon.
 
They use different Trunk Service, different Interconnect but the same COR.
Default interconnect 1 only has access to carrier #1 trunks (peer profile is in interconnect 10)
interconnect 2 only has access to carrier #2 trunks (peer profile is in interconnect 11)

This all works ok, just wasn't 100% certain if there was a way to change which SIP trunks calls would be forwarded out from. Ideally i would like incoming calls from carrier#2 to use carrier#2 trunks...that type of thing. Not sure if that is possible.

 
You can COR restrict the trunks from being able to all out on each other

**********************************************
What's most important is that you realise ... There is no spoon.
 
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