Call Forwarding on NEC SL2100 WebPro 2

[faysal92]

Dear Forum Members/Supporters

I'm new to the NEC PBX so Kindly anyone from the forum can guide me to setup call forwarding on NEC SL2100 WebPro.

Thanks
Faisal

 

[Sinjisn]

Call Forwarding
Fixed: Settings in [24-09]
Manual: In call, pressing Flash button, dial Destination number, off-hook.

 

[faysal92]

Dear SinJisn,

I have done this but someone calls from outside like a external call it is not forwarding to the extension defined like incoming calls to 203 whether internal or external should be forwarded to 208

 

[conxtel]

For an external call to be forwarded, the trunk cannot simply be in a ring group, as technically the phone isn't ringing, the group is. You have to assign the trunk as a DIL to that extension (22-07) and change the trunk from Normal to DIL for the specific service mode in 22-02.

Then you have to see if that trunk rings more than one phone. If so, you can put a Virtual Extension key of the primary phone on the others in 15-07, then assign that key to ring in 15-09. All of the phones will ring, and the call will follow the forwarding of the primary extension.

 

[faysal92]

Dear Conxtel,

Thanks for the Answer Friend and I did the same settings as you have described and it worked.