Call Forwarding on Analog Trunks w/origional CID Info

[dsm600rr]

Hello all,

I have a customer on an IPO 500v2 that I programmed a button "FWD to..." that sets the Hunt Group out of service to a phantom extension that is forwared unconditional to their other location.

Doing it this way is sending the CID info of the Forwarded location, and not of the caller.

Is there a better way to Forward off-site on Analog Trunks and send the originating callers CID Info?

Thank you

 

[TouchToneTommy]

Can't be done with analog POTS lines, the caller id is that of the line used for the outgoing call.

Add a SIP trunk and use it for outbound forwarding?

 

[dsm600rr]

TouchToneTommy: Didn't think so - thank you for confirming and good idea on the SIP.