Call forwarding is not working. 1

[DallasTXtech]

I have time profiles programmed for closed hours, phantom user with forwarding number, and the calls are not forwarding. What am I doing wrong? We just had our main number ported over to ATT pri over MPLS. I was working fine on the temp number before the port, but didn't actually go live til the port was complete. Please help.

 

[janni78]

Have you done a monitor trace to see what happens?

If it did work before it sounds like the service provider doesn't allow you to send originating CLI.

"Trying is the first step to failure..." - Homer

 

[DallasTXtech]

Janni78, thank you very much. It sure was being blocked by ATT since we did not have the enhanced features. THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU !!!!! I will be donating to the site.