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Call forwarding if the Reception phone is busy

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Nisam

Technical User
Aug 2, 2017
2
AE
Dear Guys,

We have one Panasonic KXTDA100TDA PBX.If the reception phone is busy the call automatically forward to another Extension .How can i change this one.If reception phone is busy no need to forward calls to other extensions.Please help me.
 
Depends on if the call is going straight to the phone or through a group
Look an intercept on extensions or delayed ring in groups
 
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