Please forgive my ignorance, and I have searched the threads and have not found the answer to this-
Have a G3dsi with ISDN trunking. I know that we used to be able to get the original caller's ANI on our cell phones when our stations are call forwarded to our cell's. We no longer get the Caller ID of the original call. When the call is forwarded to the cell, it simply says unknown number. Is there a setting for this that probably got changed? I've looked at everything I can think of in the switch.
Thanks...
Have a G3dsi with ISDN trunking. I know that we used to be able to get the original caller's ANI on our cell phones when our stations are call forwarded to our cell's. We no longer get the Caller ID of the original call. When the call is forwarded to the cell, it simply says unknown number. Is there a setting for this that probably got changed? I've looked at everything I can think of in the switch.
Thanks...