call forward your ext. from remote location

[ringerc4a]

hello guys
i have a customer who wants to call foward her calls to her cell phone , only problem is she whats to do it from her house
only thing i can think of is : forward from the tel
or dial into system and change cov. path to ro xxxx
any help or ideas would be appeciated
dann

 

[AvayaTier3]

Hardware platform? Definity / CM software version?

xmobile / EC500 is ideal for this.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[AvayaTier3]

telecommuter access and changing active cover option

http://www.aucommunity.com/showthread.php?t=30411&highlight=active+cover

remote-access DID then barrier code with COS that has console permissions can remotely call forward stations in the switch.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[wleong56]

use telecommuter access and call forward.. no need to change active cover option.
should be at least CM2 and up
setup...
1. change telecommuter and assign DID/DDI
2. Make sure user station security code is set.

End user instructions...
To ENTER or CANCEL your Call Forward telephone number
1. Dial the Telecommuting Access Number
2. Wait for Dial Tone
3. Dial the Feature Access Code for Extended Call Forward
a. Feature Access Code to ACTIVATE <here> or
b. Feature Access Code to DEACTIVATE <here>4. Next you will get a DIAL TONE
5. Dial your Extension Number followed by the # sign
6. Dial the Security Code given to you followed by the # sign
a. STOP HERE ... if you are DEACTIVATING
7. Dial the desired telephone number, starting with the digit 9 (assuming this is for a destination outside of the office)
8. If you completed this successfully, YOU will hear a Confirmation Tone (Beep, Beep, Beep)