Call Forward with Original ID

[lynxul]

For some days now when a user gets a call forwarded by the CCM the ID is showed as our base ISDN line and not the original caller id.

It would be very useful to have the original caller id, but i have no idea where that is configured.

Thank you

 

[joeyrego]

if your using ccm 4.2 then go to the phone. then the line.then under Forwarded Call Information Display.

Forwarded Call Information Display
Caller Name
Checking this check box will cause the caller name to display upon call forward.

Redirected Number
Checking this check box will cause the number that was redirected to display upon call forward.

Caller Number
Checking this check box will cause the caller number to display upon call forward.

Dialed Number
Checking this check box will cause the original dialed number to display upon call forward.