Call forward to more than 1 DN

[pruden]

Well - I've hit the wall with the stupid max 30 appearances of a DN on sets. I have a help desk requirement to put either an SCR or MCR on 50 telephones that would be used for an emergency caller pressing "9" in the CCM app.

So - I am looking for alternatives and I'm feeling brain dead today.

Question 1 - is there any way I can call forward to two DN's at the same time which would basically get me 60 DN appearances?

Question 2 - does anyone have any other ideas for a work around?

Many thanks

 

[bdmcdonald99]

ACD agents would work, but you will need enough agent licences to program them in. Just make sure at least 1 agent is logged in to answer the calls.

 

[johnpoole]

sure, group call.. build a list with 4 dn's make those are scr on 100 phones.. be sure to add one analog to each dn so you have a pure party line... all phones can answer at the same time..

the reason nortel blocks party lines at 30 is that they are stupid... and they do want you to whine when you burn up your power supply

john poole
bellsouth business
columbia,sc

 

[pruden]

Group Call --- D'oh.

Many thanks John - I had gone way past the solution and needed a fresh set of eyes.

Les