Call Forward to display directory name and not number.

[Pompies]

Hi,

I've created a Ring group - 100 with the name "Test" ( added in the telephone directory) which needs to forward to another extension - 101 when not answered within 15 seconds. When the call forwards to extension 101 it displays the number of the Ring Group.
Is there a way to get the name of the Ring group to display in stead of the number?

 

[DoubleUT]

Instead of forward to an extension go to a RG and place 101 in as member. call that RG also Test and you see what you're looking for.

 

[kwbMitel]

You might want to look at my similar adventure. I still don't know why it decided to start working.

My original post details how it needs to be set up.

thread1329-1741974

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