Call Forward - Ring Back to Original DN Voicemail 1

[AugieDawgie]

Having trouble setting up an executive phone if busy or no answer, needs to ring to assistant, if busy or no answer goes back to his voicemail.

I'm not sure of the loads to use. If I change the class to SFA on the executive's phone (ld 20), how do I program/load the calls to ring at assistant's desk and then bounce back to his voicemail if no answer (I'm sooooo confused - newbie)

Thanks for the help

 

[cmawbey]

set FDN on the boss's set to the assistants DN
set HUNT on the boss's set to Mail DN

Colin

 

[AugieDawgie]

I'm not sure what loads to use?

 

[cmawbey]

LD 11 or 20 for digital sets
ld 10 for analog ( this is setup slightly differently)

Colin

 

[Southpaw46]

Why not add ext.xxxx to admins phone. If they don't answer it will go to voice mail