Call forward remote problems

[rem3mber]

I am a bit baffled and could use some help if possible. I have an OPT 11 with copper cot's ATDN to a station. The outbound route are also copper trunks. I am having problems getting call forward off site working from the inbound ATDN trunk. Station to station calls get forwarded off site with no problem, however the inbound truck just rings in the callers ear, but does not ring the station or the remote forwarded number. I have the NCOS of the inbound and outbound trunks set to "7" as well as the station. The station is also set for cls= UNR and CFXA.
Any help someone could give me in this would be appericated!

Thanks!

 

[johnpoole]

start with a print of nctl in 87.. does ncos 7=frl 7..?

john poole
bellsouth business
columbia,sc

 

[rem3mber]

Yes, ncos's 0-7 all match the FRL. i.e. NCOS 1= FRL 1 and so on.

 

[coniglio]

is it manually call-forwarded? If so, try changing your CDB OPT from CFO to CFF (I think it's under RDR_DATA gate opener).

 

[rem3mber]

yes, it is a manual call forward. I will try that and get back to you! Thanks!

 

[rem3mber]

Ok. I checked the RDR_Data in the CDB, the OPT is already set to "CFF". I am thinking it has to be something with the trunk to trunk connection, since a station to station call will forward off the switch fine. I am just running out of brain waves to think about it.

 

[johnpoole]

i usually start over when that happens, did anyone ask if you have the same targ on both routes? that's a basic mistake that burned me once, the default is 1, x1 takes it off, enter a 2 and the entry read 1 2..

john poole
bellsouth business
columbia,sc

 

[rem3mber]

Thank!
I removed the TARG on all the routes involved and we will see if that effects it. I am not on site today and have to depend on the user testing it and letting me know. Thanks!

 

[rem3mber]

Ok....I still cant get the phone to forward off prem. (user has been on vacation and I have not been back onsite since I was working on it)

The phone still forwards off site fine on a station to station call, however if calling in on a COT line that is ATDN to that station, it just rings to the caller and goes nowhere. Anyone have any other suggestions?

 

[johnpoole]

look at the ncos of the incoming route, is a set with that ncos allowed to make that call?.. if all tgar's are gone, that would be my next step. the switch has a problem with sending a call out on the same route it came in on because of routing loops. ie.. forward a station to 9+it's own did and your t1 will lock up on every call.

john poole
bellsouth business
columbia,sc

 

[rem3mber]

ok.....as of right now all the TARGs have been removed. There is no NCOS for the route, however every trunk in the system is set to NCOS 7 as is the station doing the call forward. The phone will still forward off prem fine from a station to station call, but not from an incomming COT that is ATDN to a DN. It appears that the outbound route and the inbound routes are differnt. (inbound route 0 and outbound route 2)Both routes are COTs. No T-1 or PRI. Im sure when I find this its going to be something simple.

 

[johnpoole]

what is the ncos on your inbound trunk, it must be 7 or higher and the rli that sends it out must already be in place. when an inbound trunk attempts to make an outboumd call (such as cfxa) the switch station restrictions are stillin effect. the rli, ld 86 frl, will look at the callers ncos, not the forwarding station. in your case you are asking the incoming trunk to place a outbound call so it's ncos comes into effect..and i may be chasing the wronge rabbit, as they say in these parts...

john poole
bellsouth business
columbia,sc

 

[davbar]

That's interesting. Out of curiosity...I was under the impression that if OPT is set to CFF the NCOS of the station is used when call forwarding. Not so?

David.

 

[rem3mber]

I have been "chasing the wrong rabbit" for years! Thats why I am working on this problem instead of sippin a cold one on a nice beach!

The NCOS of all the trunks involved is set to 7 as well as the station itself. The FRL in the RLB is set to 2 which equals NCOS 2.

 

[johnpoole]

is the stat and trunk cls set to unr..the station has cfxa bcause it forwards from int call to ext target. next what opt in load 15..cfo/cff ...cxoa/cxod..those two look like the only ones i see that control cdxa..

john poole
bellsouth business
columbia,sc

 

[johnpoole]

i have in the past when time was a problem had to build a dsc to circumvent the same problem,,

john poole
bellsouth business
columbia,sc

 

[rem3mber]

here are the opts in the CDB. I didnt see a "coxa"..but it is set to "CFF"..

OPT AHD BIND BIXA BLA CFF CFRA
COX CPA CTD DBA DNX DSX
HTU HVA XBL IC1 IDP XLF
IHD XTG FKA LOA LRA MCI
MWUD PVCD REA RND
RTR RTD ROX SBD SYA
TTAD VOBA CWRA HLPD HRLD

 

[johnpoole]

cff allows the station to forward but the rest on the trunks can still override.. i would try cfo nad if not switch it back...cxoa cxod allows override cfxd

john poole
bellsouth business
columbia,sc

 

[johnpoole]

is cfta=yes in you rdr and try mdid and ndid = yes in the same block..that might be a long shot then try marking both trunks hpr unr...and are both either dip of dtn? might make supn=no..some co's don't trunk to trunk forward if you don't provide supervision..all of these are way out on a limb and things that i usually try in the small hours after all the real bugs are solved... we all know it's one prompt away...

john poole
bellsouth business
columbia,sc