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Call Forward Problem

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leftyx

leftyx

MIS
Dec 3, 2003
171
US
I am running CCM 6.1 and have two phones that cannot use the Call Forward softkey button on their phone. I have 200 or so other phones and it is not an issue. Should I just delete the phones and re-add them?

Just seems really odd.
 
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Did you check the permission of the calling search space that is used at the phones forwarding?
 
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Yes, and they all have the same CSS. The 200 that can forward and these 2 that cannot.
 
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Are you setting the CFwd from the softkey? If so try setting it from CCMUser page.

Can you also set a succesful CFwd from Call Manager?
 
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