Call Forward Outside Calls - NEC 2000 IPC

[MarkB1000]

I am attempting to set call forwarding to outside numbers (cell phones in this case). I have a button programmed for FDA. I press the button, enter the number and hang up. This fails. However, call forward to internal extensions works. I have tried various combinations including 9 + area code + #, 9 + #, area code + #, just the number, no go. Attemptd to program through the MOC, at the E600>ext:NONE - have entered various combinations and get either DATA ERROR or DATA NOT FOUND.

Any ideas would be very helpful.

Thank you,

Mark

 

[belevedere]

Try it again with the button, but after the number is in wait for a service set tone, or using the MOC mode you need to put in EX: 9,1xxx555xxxx. You need the comma after the trunk access code. If this does not work check class of service 1526,27,28 for call forward outside is allowed.