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call forward or transfer off-site 1

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dgilson

Technical User
Oct 22, 2010
27
US
I have a customer with a Partner system that wants to set up a Viking ACA-1 Auto Attendant on an analog port to answer calls. One of the optons would be to send callers off site to an 800 reservation number. I've been looking through the domcumentation but haven't found anything specifically addressing this. Has anyone done this successfully?
 
The Partner system doesn't technically allow a transfer off site with a regular line. Your options become getting a centrex line and using it or forwarding an extension on the Partner system (R6 and above) off site and then transferring those calls to that extension.
 
Thanks, I'll check out the release level.
 
One other question: how do we determine the release level?
Thanks
 
Go to a display phone and press Feature 59. It will show in the display.
 
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