markcgross
Technical User
I am an end user. We have a Meridian M8x24-DS with a Norstar Flash voicemail system with 7310 phones. We have four phone lines programed as follows - one main office line that rings at the reception desk, one fax/outgoing line, one line assigned to my office and the other line assigned to my partner's office. The two lines that ring in the separate offices are programed to forward on busy and on no answer to set 243, our voicemail, and until we switched phone service providers (from AT&T to Comcast), everything worked fine. Now, calls still forward to voice mail on no answer, but on busy, they do not (when those phone sets are in use on the line assigned to them, an incoming call to the respective line gets no answer if call waiting is enabled or gets a busy signal if call waiting is disabled). We do not want call waiting, of course. I have checked the call forwarding on busy settings, and everything looks fine on each phone. Any ideas?