Call Forward on a BCM 50 2

[demusrasta]

I have a BCM 50 that I am trying to configure call forward of unanswered calls to voicemail. But under the active sets I dont see any fields dealing with call forward. Can anyone assist me in programming call forward on a set on a BCM 50.

Please.

Thanks,

 

[senk1s]

It is not in the same place as the 'other' bcms /norstar

In element manager there is a Line Access 'tab'
it is in there

 

[demusrasta]

I took a look and I dont see anythiong in regards to call forward under the line access tab. I am not sure why. Do I have to turn on Call forwarding anywhere first?

 

[MarkHillman]

It is very easy, i suggest you download the manual or do a course.

 

[demusrasta]

MARKHILLMAN, There is really no need to insult anyones intelligence here. This is a forum for discussion and a way to help others. I am a certified Meridian technician and I have worked on many Options, BCM 200, 400. I am new to the 50 so forgive me if I am not seeing the options where they should be. If your replies do not aid others i suggest that you keep them to yourself.

Have a Great Day,

 

[option11newby]

Under Active Sets. Click the Tab at the top that states Line Access.
Highlight the respective extn bumber, and the tabs above the extn listings should readas follows
DN/Model/Name/Port/Public OLI/Priv OLI/FWD No Answer etc

Enter your voicemail extn in there, press tab and the next heading will give you the option of setting how many rings etc.

 

[MarkHillman]

demusrasta- Thanks for your comments. I was not insulting anyone, i was mearly stating that if you are struggling with this you either

A. Find a course to do as clearly you deal with a BCM50

B. Download the manual, read it and it will tell you this (It's free, built in and helpful, i still use it after 7 years on the product). We all know that which ever BCM product you work on, the docs come as standard.

All the best

Mark

 

[Justatec]

Open up set Highlight,go to what ever you want to change Double click it and add change...

 

[Justatec]

Sorry then hit enter....

 

[demusrasta]

Thanks Option11Newby, I was looking in the wrong place. I did not explore the table with the active DN's. I was looking down the bottom at the line access information. As Mark said, it was right there infront of me. I was just not looking in the right place.

Thanks alot guys you always help me out.

Have a Good One!!!!!