Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Westi on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Call forward logs

Status
Not open for further replies.

Billz66

Technical User
Feb 21, 2010
2,094
AU
MCD Ver 5

We quite often use call forwarding as a night switch method instead of Night Service ( for various reasons sometimes we have to ).

The issue we have is with auditing the process ,
With Dialled night service an entry is made into the logs to indicate that the system has been day or night switched.
With the call forwarding , we can tell if its off or on but is there any way of tracking when the forward was set or removed ?

If I never did anything I'd never done before , I'd never do anything.....
 
Make the users change the CFA status within the ESM call divert page. That should be logged.
 
That not an option , so far the only thing i can think of it to schedule a daily export of the form

If I never did anything I'd never done before , I'd never do anything.....
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top