Call forward internal calls

[badsushi]

What is the best way to call forward a phone to another internal phone, Using the call forward key does not seem to work for internal calls (only external calls)

COS option I am missing maybe?

 

[DAVIDPAYNE]

The forward button should work, what type of setup do you have.

Is it a single switch, give us some more detail.

 

[badsushi]

single switch nothing crazy - G3 Ver8

It is the reception phone but setup as a normal user
forward extension 1000 to 1001
Call extension 1000 internally and you get a busy signal

 

[DAVIDPAYNE]

Run me through what you are trying to do again.
Which ext is which, and what are they, etc. Give me an example.

 

[badsushi]

Reception (x1000)leaves for lunch, hits the call-fwd key + extension (x1001)number. Internal user dials extension 1000 and receives a busy signal instead of forwarding to extension 1001

 

[vaoldschl]

What kinds of phones are they? What do you see when you do a status station 1000?

 

[badsushi]

6424

when doing a sta sta 1000 it shows the CF Destination etc.

 

[DAVIDPAYNE]

you said that ext 1000 was setup as a normal station, it is not set as the attendant console?

 

[badsushi]

Okay new scenario -

Users are actually hitting 0 which is a (virtual or un-tti'd) extension built into the system with a coverpath to extension 1000

So when the users hit 0 and extension 1000 forwards their phone to another internal, the calling party hears a busy signal.